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Privacy and Cookie Policies

Privacy Policy

We collect and process the information or data that you supply us with when using either our website www.focusforce.com or when you apply for the projects we have sent you via our mail outs.

This may include your name, phone number, age, occupation, email address, location and other information relevant to our customer survey projects.

 

Registration

In order to become part of our respondent panel you must first complete the registrations form which is linked to our Focus Force website. During this registration process a user is required to provide certain information (such as name, contact number and email address).

This information is used to contact you about the focus groups and other market research services which you may be interested in applying for.

 

What we do with this information

This information enables us to send you our emails and information about new projects inviting you to apply for those you are interested in.

We are the sole owners of the information we have collected from this site which you have voluntarily given us  and we will not share this information with any third party outside of this organisation other than as necessary to fulfil your request e.g. to attend a focus group or interview.

When you respond to a Focus Group/Project email invitation you agree to Focus Force passing your information to the organiser of that Focus Group /Project.

 

Your access to and Control Over information

You can opt out of receiving any future contact from us at any time. At the bottom of every mail out we send you there is an unsubscribe link to help you do this.

You can also do any of the following by either using the contact link on our website or by sending us an email to [email protected]

  • Change/correct any data we have on you
  • Have us delete any data we are holding on you
  • See what data we have on you

 

Security

We are committed to ensuring that your information and date is secure. We have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect both offline and online.

 

Disclosing your information

The information we have collected from you is for our sole use only. We only access or collect the information that you have voluntarily given us.  We will not share, sell or pass on your details to any third party outside of this organisation other than as necessary i.e. when you have applied to take part in one of our market research projects.

When you are accepted to attend one of our research events your name and contact details will normally be passed on to our client so that your name is down to facilitate your attendance and to allow entrance to where the project is taking place.  It is also to allow contact to take place if, for example, there are any last minute changes i.e. to time/date or venue.

For some of our projects you may need to apply via a link that may be linking you directly with  our client who will see all of your answers to the questions listed and they will contact you themselves to book you in if you are successful.   On other occasions, we may ask your permission to pass on your application straight over to our client who may be recruiting the project themselves.

In both instances this information will be clearly written on our information about that particular project

We are permitted to disclose your information if we have a legal obligation to do so and this would include protecting other people’s property, safety or rights. We can also exchange information with others in connection with fraud protection and credit risk reduction where it is in our or your vital interests to do so.

 

COOKIE POLICY

A cookie is a small text file that websites store on your computers hardrive to ask permission  to help analyse web traffic or lets you know when you visit a particular site. Cookies help individuals to get the best out of the web as it allows it to tailor its operations to know your likes and dislikes by remembering information about your preferences

Cookies can help us provide you with a better website service as it helps enable us to monitor which pages and links are mainly used and are therefore which are useful and which are not.  Under no circumstances does a cookie give us any access to any information about you personally other than the data you choose to share

For more information on Cookies and how to manage them  please visit www.allaboutcookies.org